Refund and Returns Policy
Effective Date: [02-01-2024]
At AllAreThere.com, we are committed to ensuring customer satisfaction. This Refund and Returns Policy outlines the conditions under which refunds or returns may be processed for our AI voice and chatbot services.
Eligibility for Refunds
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Digital Services:
Refunds for digital services, such as AI voice tools and chatbot subscriptions, will be considered under the following conditions:- The service was not delivered as promised due to technical issues caused by our platform.
- A formal request is made within 7 days of purchase or subscription renewal.
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Non-Refundable Services:
Refunds are not applicable for:- Services consumed or fully utilized by the customer.
- Issues caused by user error or third-party platforms.
- Trial periods or free-tier services.
How to Request a Refund
To request a refund, follow these steps:
- Contact us at [info@allarethere.com] with your order details and a brief explanation of the issue.
- Our support team will review your request and respond within 3–5 business days.
- Approved refunds will be processed to the original payment method within 10 business days.
Returns Policy
As our services are digital in nature, returns are not applicable. However, we strive to resolve all issues promptly and ensure your satisfaction.
Compliance with Applicable Laws
This policy adheres to the regulations under:
- General Data Protection Regulation (GDPR): Ensuring user data is handled securely during the refund process.
- California Consumer Privacy Act (CCPA): Upholding the rights of California residents to access, delete, or restrict the use of their personal information during refund or dispute resolution.
For more details on our data handling practices, refer to our Privacy Policy.
Contact Us
If you have any questions about our Refund and Returns Policy, please reach out to us at:
- Email: [info@allarethere.com]